Ritu Marya, Editor-in-Chief, Entrepreneur & Indian Retailer
Immersive Retail Environments: Rethinking customer experience with accessibility and inclusion
Making Unified Commerce core of the business model
How are retailers unifying multiple channels in ways that create a compelling, consistent, and personalized experience for their customers at the stores? What are the cultural, organizational, and technological barriers to success, and how have our leaders overcome them?
Over the years, the role of beauty and cosmetics has evolved far beyond what people put on to look their best. Today, it’s a powerful tool with transformative capabilities that can inform consumer behaviors, drive innovation, cultivate communities, and nurture growth, all while empowering authentic self-expression and well-being.
How do retailers unify multiple channels in ways that create a compelling, consistent and personalized experience for their customers? And at the same time, how does their unified commerce strategy deliver both profit and growth? Hear from our panel of retail leaders to understand the elements common to every successful omnichannel business, as the route to building or reinforcing your own roadmap.
Given the increase in competition, the rising costs of doing business and the resurgence of in store experiences, the DTC landscape has changed considerably over the past couple of years. The business model that launched the DTC darlings of the early 2010s isn’t working anymore and both traditional brands leaning into DTC and DTC brands trying to expand distribution need to focus on the most important thing- the way their current customer likes to shop.
Re-examining Your Store Strategy and Purpose In an Omnichannel WorlD
Tackling Omni Fulfillment Towards Cost effective and sustainable e-commerce logistics
Transforming Stores with Creative Concepts and Smart Technology In a post-pandemic world, the bar for the in-store shopping experience has been set higher than ever before where you don't deliver a Product but deliver an experience. As such, curating a memorable in-store experience to stand out from the crowd is critical. The physical store needs to function as an experience hub where consumers can feel immersed in and interact with the brand. Why physical stores are an important part of retail transformation strategy - driving profit with in-store experiences.
Digital transformation combines a Brand’s online, data, and digital capabilities and calls for remodeling the internal and external processes to keep up and enable commerce at a faster pace.
Creating a Seamless experience for the customers
In the face of fierce competition from brands’ direct-to-consumer
How does specialty retail have a future in the new commerce landscape?
In order to thrive, specialty retail in all its forms (lifestyle concepts, department stores, etc.) is curating compelling shopping experiences that can compete with the immediacy and convenience of online.
The actionable insights you need to predict your customers’ behavior and deliver truly personalized experiences.