The Indian retail market has strong potential for growth and is on track to reach $1 Tn by 2027. India is the shining light in the otherwise bleak global retail scenario. This is driven by continued consumption growth and now a tapering inflationary scenario. D2C has a key role in this journey and has seen a strong impetus through the pandemic period. While the funding scenario may be challenging there are still strong consumer tailwinds. This session will examine the potential of retail and for D2C and specifically cover:
The consumer is the only channel that matters. But we need to understand their journey more finely. The shifts in consumer behavior have necessitated that organizational silos be pulled down and embrace true customer centricity. Making the organizational & cultural adjustments that facilitate customer centricity.
A conversation with Ecommerce Stalwart on UNFOLDING THE NEXT Digital COMMERCE CHAPTER
The metaverse has a completely split market opinion. On one hand, some forecasts predict mass adoption and an $8tr opportunity (Source: Exchanges at Goldman Sachs podcast, January 2022). Grab a front-row seat as our panel of trailblazers explore the latest thinking on the metaverse’s role in retail. By attending this session, you will learn:
How and why a digital-first strategy will empower meeting growing customer demand.
Transforming Stores with Creative Concepts and Smart Technology In a post-pandemic world, the bar for the in-store shopping experience has been set higher than ever before where you don't deliver a Product but deliver an experience. As such, curating a memorable in-store experience to stand out from the crowd is critical. The physical store needs to function as an experience hub where consumers can feel immersed in and interact with the brand. Why physical stores are an important part of retail transformation strategy - driving profit with in-store experiences.
Digital transformation combines a Brand’s online, data, and digital capabilities and calls for remodeling the internal and external processes to keep up and enable commerce at a faster pace.
Creating a Seamless experience for the customers
In the face of fierce competition from brands’ direct-to-consumer
initiatives,
How does specialty retail have a future in the new commerce landscape?
In order to thrive, specialty retail in all its forms (lifestyle concepts, department
stores,
etc.) is curating compelling shopping experiences that can compete with the immediacy
and
convenience of online.
The actionable insights you need to predict your customers’ behavior and deliver truly personalized experiences.
