Hotline Nos. Awards: +91 8595350504, Conference: +91 8595350505, Exhibition: +91 8595350525

April 25 & 26, 2014,
Hotel Hyatt Regency,

7000+ Chain Stores/Brands, 700+
People, 100+ Cities, 300+ Events,
Reaching out to a Million Retailer every year

Session 2


Time: 11:30 - 12:15

The customer is in the driving seat – are you on board?

2014 would be the year of customer-centric convergence in retail. The consumer has taken control of his retail experience & is more demanding, smarter and knowledgeable and their attitudes to retail brands are unrecognizable – how should the sector respond? The session analyses consumer expectations and shopping behaviour and will also provide insight into Session Learning's

This session is focused on identifying How retailers and CPG manufacturers can better meet changing consumer demands through innovative, collaborative growth tactics, which will bring strategic and actionable insights on how today's retailers and manufacturers can work together to drive tomorrow's business.

Session Highlights:
  • What's trending: what, how and why they are buying it
  • Value, convenience, experience: What are consumers really looking for?
  • The Emerging consumer and How retail brands formats and channels must Adapt
  • What is the New distribution of Consumer's Wallet Share
  • Maintaining low prices and maximising quality : What will be the
  • What should you be measuring in order to understand your customers?

Session Lead: Mr. Abheek Singhi, Partner & Director, Boston Consulting Group

Abheek Singhi leads BCG’s Consumer and Retail practice in Asia Pacific. He has worked with clients in emerging markets like India, China, South East Asia and Middle East for more than 15 years... Read More

Mr. Devendra Chawla, Chief Executive Officer, Food Bazar- Future Group

Devendra Chawla joined the Future Group in 2009 as the business head of private brands. Previously, he had served as the regional manager for Asian Paints and Director of Area operations... Read More

Mr. Mohit Kampani, President & CEO, Spencer’s Retail

Mohit Kampani has worked with Spencer’s for the last 7 years in various operations and merchandising roles before taking on his current assignment in December 2013. Mohit has over 20 years... Read More

Mr. Dipak Agarwal, CEO, DLF Brands*

Dipak Agarwal has been associated with DLF Brands since inception. He brings along his expertise of more than 20 years in retail, lifestyle and manufacturing businesses... Read More

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