Hotline Nos. Awards: +91 9313034080, Conference: +91 8595350505, Exhibition: +91 8595350525
Indian Retail & eRETAIL Congress & Awards 2017
Indian Retail & eRetail Partners
15 - 16 May, 2017JW Marriott Hotel New Delhi
6th National Convention & Awards on
Retail & eRetail

PERSONALIZATION: Moving from e-commerce to 'me-commerce'

Session 2

Time: 11:00 am - 11:45 am

Retailers and e-retailers will share the essential building blocks to a modern personalization initiative

Session Highlights:

  • How personalization is a focal point in commerce.
  • Conversational commerce: The emergence of the "Intelligent" BOT..
  • Brands and retailers are now connecting with consumers in a personal way through messaging apps and chat bots. The emergence of chatbots has opened opportunity for retailers in creating operational efficiency and enhanced customer experiences
  • How Data and Smart, Connected Technology Deliver Amazing Customer Experiences
  • What technologies need to get integrated in existing stores

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