Hotline Nos. Awards: +91 9313034080, Conference: +91 8595350505, Exhibition: +91 8595350525
Indian Retail & eRETAIL Congress & Awards 2017
Indian Retail & eRetail Partners
15 - 16 May, 2017JW Marriott Hotel New Delhi
6th National Convention & Awards on
Retail & eRetail


Session 6 Hall 1

Time: 14:15 pm - 15:00 pm

What type of loyalty do today's shoppers buy?How do we build and sustain a loyal brand, following in today's dynamic times? 'Customers' new capacity Why loyalty doesn't have to

Session Highlights:

  • Why loyalty doesn't have to be counterproductive to convenience: Why returns is case in point for building better loyalty
  • How to use, select and leverage CRM technology and loyalty programme tools to support the customer experience?

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