India’s retail market has a huge scope for growth and is projected to grow around 10 percent every year over the next decade. The Indian retail industry will then be worth a massive US$2 trillion by the year 2032. This session will examine the Indian economic landscape and future projections, placing specific emphasis on what this means for retail across the country. taking a deep dive into:
The consumer is the only channel that matters. But we need to understand their journey more finely. The shifts in consumer behavior have necessitated that organizational silos be pulled down and embrace true customer centricity. Making the organizational & cultural adjustments that facilitate customer centricity.
A conversation with Ecommerce Stalwart on UNFOLDING THE NEXT Digital COMMERCE CHAPTER
Hear Global Brand Leaders as they share Why The Long term Global Brand value is about building compelling products and delivering digital and physical innovation and building unparalleled consumer experiences across the globe
Designing Digital Experiences For A Customer-First World by Embedding innovation into the customer experience to measure and improve speed & quality of service. Brands are adopting new technologies to enhance their customer experience and reduce shrink.
The metaverse has a completely split market opinion. On one hand, some forecasts predict mass adoption and an $8tr opportunity (Source: Exchanges at Goldman Sachs podcast, January 2022). Grab a front-row seat as our panel of trailblazers explore the latest thinking on the metaverse’s role in retail. By attending this session, you will learn:
Becoming a Data-Driven Organization To Achieve Big Growth
How to Use Loyalty and Digital to Launch your Brands Journey toward Personalization
Helping to Facilitate Payments Through the Adoption of Cashless Currency
Transforming Stores with Creative Concepts and Smart Technology In a post-pandemic world, the bar for the in-store shopping experience has been set higher than ever before where you don't deliver a Product but deliver an experience. As such, curating a memorable in-store experience to stand out from the crowd is critical. The physical store needs to function as an experience hub where consumers can feel immersed in and interact with the brand. Why physical stores are an important part of retail transformation strategy - driving profit with in-store experiences.
Digital transformation combines a Brand’s online, data, and digital capabilities and calls for remodeling the internal and external processes to keep up and enable commerce at a faster pace.
Creating a Seamless experience for the customers
In the face of fierce competition from brands’ direct-to-consumer initiatives, How does specialty retail have a future in the new commerce landscape?
In order to thrive, specialty retail in all its forms (lifestyle concepts, department stores, etc.) is curating compelling shopping experiences that can compete with the immediacy and convenience of online.
The actionable insights you need to predict your customers’ behavior and deliver truly personalized experiences.
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