|DAY 1 - APRIL 30, 2019|
|RETAIL LEADERSHIP CONGRESS|
|10:15 - 11:00||Inaugural
State of retail innovation 2019
An in-depth look at the retail innovation technology and trends to watch in 2019. How to delight today's digital-savvy consumers through personalized, seamless experiences, empower employees with data-driven insights, and optimize retail operations to build more agile organizations and ultimately deliver on the promise of Intelligent Retail.
|11:00 - 11:20||KEYNOTE SESSION I:
Amit Sharma, CEO & Co-Founder, ShopX
|11:20 - 11:40||Fireside Chat
Ritu Marya, Editor-in-Chief, Retailer Media
Vineet Gautam, CEO, Bestseller India
|11:40 - 12:15||Omni-channel + Smart Retailing
Session I: The Experience Store
Reimagined Retail: What gets consumer in physical space in digital age What draws people to physical spaces? How multichannel commerce brands can make retail spaces useful, understand the untapped potential of vulnerable real estate -- and how we might reimagine the spaces of consumer culture in a way that allows store brands to address the on-line onslaught.
Samir Modi, Managing Director, Modi Enterprises
Johnson Verghese, Managing Director, Fossil India
Dhruv Bogra, Country Manager, Forever New India, ME & SEA
|12:15 - 12:40||Session II - Big Box Retail: Specialization at Scale
|12:40 - 13:15||Session III - Tomorrow Inc. powered by Entrepreneur
Powered by:How the next generation of family business leaders are re-writing the rules
Anchit Nayar, CEO- Retail, Nykaa
|13:15 - 13:30||Session IV: How AI led automation is already proving a powerful advantage in retail
A key to success in the emotionally driven fashion industry is the ability to understand, and act on, what consumers want (sometimes before they know it themselves). Leading Retailers are increasingly turning to AI to increase what they know about consumers, products, and competitors to improve every aspect of the business, from product design and development through shopping, buying, and fulfilment. Sandeep Kulhalli, Sr. Vice President-Retail & Marketing-Jewelry Div, Titan Company Ltd
Balaji Viswanathan, CEO, Invento Robotics
|13:30 pm - 14:00 pm||Networking Lunch|
|15:00 pm - 15:30 pm||Session IV: How Omni-channel strategy is driving the retail CIO's agenda
Going Omni-channel is both a business decision as well as an IT decision - however the role of IT is Pivotal to its successful implementation and execution. The session will Highlight:
Sauvik Banerjjee, CTO, TataCLiQ
|15:30 pm - 15:45 pm||Session V: How Corporate can Marry with New Innovations : Connecting Startups to Corporate Retail
In order to win in the Digital era, Indian corporates need to up their ante and indulge with budding entrepreneurs to co-create and co-exist new age retail and ecommerce.
Parijat Purohit, Co-Founder, WinJam, Singapore
|15:45 pm - 16:30 pm||Session VI: Building a Brand Fast
Predicting the future of retail: A VC-Retailer perspective with focus on:
Ankit Agarwal, Director, InnoVen Capital India Pvt. Ltd.
Anchit Gupta, Director, Samara Capital
Anup Jain, Managing Partner, Orios Venture Partners
|16:30 pm - 17:00 pm||Keynote Session: Last Mile Delivery Amartya Guha, Associate Director, Pan India Distribution & Last Mile Fulfilment, Flipkart|
|DAY 2 - MAY 1, 2019|
|10:30 - 11:00||KEYNOTE SESSION I: Consumer Consciousness for Future Retail Innovations
Customers First. Technology Second: New Rules For Your BusinessSession Highlights:
|11:00 - 11:45||Session I: IDigital Payments in India – The Story so far
Rohit Kulkarni, Vice President- South Asia, Middle-east and North Africa, Payoneer
Puneet Jain, Vice President-Online Payments, Paytm
Vikas Bansal, Head of Emerging Payments, Amazon Pay
Ashneer Grover, CEO & Co- Founder, BharatPe
|11:45 - 12:00||SESSION II: Integrated loyalty: Increasing customer loyalty
|12:00 - 12:20||SESSION III: Mega Session: Cross Border Ecommerce - The Future of Ecommerce Keynote: Lui Tong, COO & Business Development Director, StrawberryNet, Hong Kong|
|12:20 - 12:35||Session IV: Learnings from China Keynote: Shyam Unnikrishnan, Partner, Bain & Company|
|12:35 - 13:10||Session IV: A CEO perspective : The evolution of Retail and How Retailers are enabling Innovation in 2019 Forward
Innovation is more than just new technology -- it is about building the culture in the organisation to implement innovation. The CEO panel will share their experiences on building those fundamentals for success including proper organizational structure, how to incentivize for innovation, developing new ideas at scale, as well as junior level executive buy-in and more.
|13:10 - 13:30||SESSION V: Spotlight on Fraud- Enabling Secure digital Transactions
Retail & Ecommerce is amongst the 8th most vulnerable industries to cyber attacks
|Future of Industry Roundtable|
|SESSION I: The Science behind the Art: How retailers can use data to improve Throughput
The driving force of much of today's retail transformation lies in the hands of the hyper-connected consumer. Retail is no longer centered on products but focused more on the customer and their experiences. So how can data play a role in the customer experience?
Nipun Sharma, Senior Manager- Analytics, Flipkart
Mohit Kumar, Data Scientist, Decathlon Sports India
Suryansh Jaiswal, Manager Data Analyst, Nykaa.com
Yashwanth Kumar, Head of Analytics & Insight, Titan Company Limited
Aaditya Sindhu, Data Scientist, Grofers
|16:30- 17:30||SESSION II: Future of Customer Experience
Customer Experience is the largest driver of business for retail companies both online and offline.
Sukaran Thakur, Brand Manager, Wills Lifestyle at ITC limited
Abhishek Mohla, Head E-commerce & Omni channel, ASICS
Narendra Motwani, Head - Ecommerce & Digital Marketing, Malabar Gold and Diamonds
Nishrit Shrivastva, Co-Founder, StalkBuyLove
|SESSION III: The Merchandiser as the new ecommerce Leader
In the advent of Omni-channel retail the role of merchandising heads has become extremely important. Merchandisers' perspective is both broad and deep as they work with marketing, understand analytics of sales and share the levers to pull from a financial standpoint. With endless aisles has accelerated the lifecycle of consumer trends, and, most importantly, produced an expectation among consumers that retailers will tailor and curate products just for them. How merchandisers must apply big data and automation not only for assortment planning but for Understanding of Consumer Demand and Customers' Paths to Purchase.
Sameer Shaikh, Head Buying & Merchandising, Bigbasket
Kamaldeep Singh, President- Food LOB, Future Group
|12:30- 1:30||SESSION IV: New Talent: How retail is reimagining talent and acquisition for the digital generation
Top companies continually expand their capabilities by bringing in people who are well-versed in the latest ground-breaking tech. Finding and recruiting new employees that are largely unfamiliar to a legacy organization is only half the challenge. The next is integrating these hires into the operation so they succeed and influence the larger culture.
This panel explores how large and small organizations can attract and integrate critical talent.
Akash Chauhan, Director & Head Human Resources, Urban Ladder
Nirav Jagad, CHRO, Nykaa
Ankush Arora, VP & Head - HR, Grofers
|TECH SUMMIT Powered by Entrepreneur
|14:00 - 15:00||Session I: How AI & machine learning helps to bring better customer experiences to life There have been more significant changes in technology in the past 5 years than in the previous 20 - it's changing our lives at an unprecedented pace. But with all the ways to connect that are possible today we ask ourselves, how many of them are really going to be meaningful to today's consumer?
In this session, learn how today shopper is moving and buying across digital and the store, creating opportunities for retailers to engage them in ways never before possible -- and how AI and machine learning can help deliver the personalized, frictionless experiences they expect.
But consumer expectations and preferences vary greatly by demographic, geography, and career field. How can we harness this new wave of consumer data to create intuitive shopping experiences that evolve with the consumer journey?
|15:00 - 16:00||Session II: Keynote Experiential eCommerce - Crafting Meaningful Experiences To Engage Customers And Drive Sales|
|16:00 - 17:00||Session III: The New Rules of Omni Marketing The most successful brands of today are actively cultivating a community of consumers. The 3C's of marketing are today - Content, Purpose and Action-all of which deepen their relationship with the brand. We'll take a look at how giving consumers a stake in brand equity and creativity can lead to explosive growth and innovation.
Digital Transformation Partner
In Media Partnership
In Media Partnership