|DAY 1 - 22nd July 2021|
|IReC 2021 Leadership Summit|
|10:00-10:15 Hrs||Lamp Lighting & Welcome Note|
|10:15-10:35 Hrs||Opening Keynote: The Future Consumer 2025
Next Generation Customers: Who they are and how they’re Buying
People’s behaviour is constantly evolving and what they expect from brands and retailers in the near future is more then just merchandise. This insightful research will highlight the degree to which the pandemic has resulted in a behavioural shift for consumers and consumer behavior trends and changes and profiles that will disrupt industries and drive growth in 2025
|10:35-11:30. Hrs||Inaugural PANEL - New Ideas, Driving through Passion & Leadership
This Session will bring together the Iconic Retailers of India to discuss challenging ideas, initiatives and future gateways for the benefit of the entire industry
|11:30-12:15 Hrs||The Visionary 2021: A conversation with Retail Stellars Championing innovative thinking and bold initiatives and transforming the Brand’s culture by comprising new ideas that excite customers and allow the company to thrive in today’s dynamic retail environment. In an intimate fireside chat, Our guest speaker will share their ambitious plan for growth, forging new partnerships with innovative play and new brand launches, and positioning themselves as a leading omnichannel retailer by building company’s digital capabilities, omnichannel operations and online growth together with enhnaced physical play.|
|12:15-12:30 Hrs||Candid Talk-REinvented: How Transit-Oriented Retail Developments & Mixed-use development is building a new India.|
|12:30-13:00 Hrs||Keynote: From Corporate Giant to Agile Ecosystem – Leveraging Corporate Venturing|
|13:00-14:00 Hrs||NETWORKING LUNCH BREAK|
|14:00-14:45 Hrs||Panel - The Merging Of Online and Offline Commerce
How Customer Experience and Convenience are Winning Model in Phygital Commerce With consumers expecting increasingly seamless shopping experiences, who is meeting consumers where they are, instore, online or in-home? Hear from leading CXO’s who are setting the vision and raising the bar by meeting demands in a world of always on-demand.
|IReC 2021 Omni Channel Summit||E-Commerce University|
The Big Panel
The New Store - Where every Customer Counts
Merging the physical, digital and human experience With etailers offering free delivery, endless choice, very competitive pricing,
and painless returns policies - Stores have to up themselves into destinations and make themselves more experential. Hear how
Brand leaders are transfroming on making the physical shopping experience more experential.
Panel Discussion: The New Age of fashion Inc- how to win in the next decade?
Panel Discussion: Ecommerce 123 - How to sell easily and Profitably through Digital
Keynote: An new era of workforce transformation
The Session will explore the present-day retail envirnoment taking into view the digital capabilities and
people opportunity. The Keynote will discuss how future of work and what retailers need to be doing to build great places to work. \ Panel "The Future of Work
Leading the Culture of Change
The session will discuss how work is changing and how corporate brands are becoming great employers. How can leaders encourage a culture of risk taking and raising the digital IQ of employees. By enabling employees with the right skills and support new ways of working.
|Panel Discussion: New Thinking for Retailtainment & Leisure Inc Retailtainment is enhancing the experience of shopping by a concept of clubbing various activities along with shopping, such as sports, gaming parlours, movie theatres, children’s play area and so on, Retailing is witnessing conceptual transition and is now more experiential than transactional. Reimagining the movie theatre experience through digital transformation Redefining playzones with technological upgradation Family Entertainment Centers-is it the next big trend in India?||
Panel Discussion: How can Understanding Data better lead to better Customer Loyalty
Today Retailers are collecting vast amount of customer data. This data can be mined productively to anticipate what customers expect and
value, improve experiences and to win their loyalty.
Panel Discussion: What’s the “New Normal” for food & Grocery
||Round Table: "Breaking Tradition" How these regional brands and family owned retail businesses disrupted there business by adding digtial to the business model Growth ?||
Delivering on the Last Mile:
How Logistics Influences Purchase Behavior
Retailers are constantly experimenting with different delivery possibilities to getting products to the consumer faster, conveniently and at a lower price.
From same-day delivery to store-based options, shoppers who want it now have a broad range of choice. This session will explore the latest innovations in Logisitcs and delivery, and discuss how new technologies can profitably and expeditiously deliver to meet the customer needs.
A view on Assortment Intelligence to be able to stock right to sell consumers what they actually buy.
|17:00-17:45||Round Table: How New Brands Found an Upstart Opportunity in 2020-2021? The Pandemic has accelreated innovaton and growth in the industry and while for some brands it has been detrimental, it has steered some brands into fresh unchartered terrioty where opportunity awaits.||
Big CTO/CIO Roundtable: How to accelerate your brand in today’s digital-first world?
|17:30-18:00 Hrs||NETWORKING TEA BREAK|
|DAY 2 - 23rd July 20211|
|10:10-10:30||Opening Keynote: How India’s Biggest Brands are Harnessing the Power of Digital|
The Future of Direct To Consumer Brands
DTC and influencer brands on the back of social Media have achieved big success and disrupted every category, from books,
entertainment, housewares, clothing, food, financial services, even energy with innovative product, authentic story-tellers and a strong proposition in a very short time .Growing number of manufacturers now sell to consumers directly, cutting out retailers and marketplaces entirely.
|11:30-12:00||Keynote: The Future of the New CPG and D2C Industry|
|Time||IReC Digital Commerce Summit||E-commerce University|
"The Rise of “Social Commerce"
Mr Chetan Kalyan Vice President Engineering, Meesho
|Panel Discussion: Is Cross Border Commerce - The Future of big global Ecommerce?||
Mobile Commerce Insider
How mobile commerce is the key to cracking consumer behaviour
|12:50-13:35||Panel Discussion: Is Cross Border Commerce - The Future of big global Ecommerce?||Paytech: How Payment lanscapes are changing Mobile wallets - Leading the change AI personalisation - delivering intelligent customer experiences The evolution of personalised customer experiences with tangible results. In this session, learn how retailers can leverage AI to align their new personalisation strategy to unlocking long-term consumer relationships.|
|13:35-14:30||NETWORKING LUNCH BREAK|
|14:30-15:15||Round Table: The VC Outlook for 2021 VC’s are looking for business models attributes from Brands and Eretailers to distinguish themselves from competitors||Keynote: Marketing 2.0 Geotargeting and Why It Matters to Your Business?How would AI driven customer shopping experience would look like in future?|
|15:30-16:15||How Retailers & Beauty Brands are betting big to build online presence - Pivoting the organization to meet the digital opportunities|
|16:15-17:00||Content powering digital community engagement|
|17:00-17:30||Designing next-generation direct-to-consumer strategies|
|17:30-18:15||Using customer data for richer personalized beauty experiences|